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Technical Competency

Informed Consent

 

Deep Dive

The following table includes a list of required elements for demonstrating Informed Consent and examples of statements or behaviours which suggest need for further development in this competency. This deep dive addresses separately each element of knowledge, demonstrated skills and attitudes/approaches which together make up this competency.

  1. Knowledge, recommending what someone should understand and be able to explain and examples of statements or behaviours which indicate a need for further development.

  2. Demonstrated skills, recommending skills expected for everyone, those specific to programming roles and those specific to roles involving survivor interaction. Examples of behaviours which indicate the need for further development included as well.

  3. Attitudes or approaches (linked to Core Values), which help identify associated values and attitudes, as well as examples of attitudes or approaches which indicate the need for further development.

Key Murad Code Provisions for this Technical Competency

2.2 Respect for survivor’s control and autonomy

KNOWLEDGE: understands and can explain…


Elements expected for all roles

Examples of statements or behaviours which indicate the need for further development


  • The importance of the autonomy and control of the survivor over the process and interaction

  • The fundamental elements of informed consent: 1) informed: clear and understandable information sufficient to make an informed decision (ID, affiliation and purpose; methodology; options, rights, potential benefits and risks, including the confidentiality and deidentification; intended use, sharing or publication of the information) [MC 2.2], 2) voluntary: with capacity or supported capacity, no pressure, no inappropriate inducement, mitigating measures for imbalances of power and other dynamics which produce affirmation bias, [MC 2.6-2.7] 3) specific, 4) explicit, and 5) withdrawable

  • That informed consent is needed at each step and for each different category or type of use

  • Common power dynamics and differentials in action and how they can affect informed consent processes

  • Basic signs that a person may have capacity issues

  • Basic signs that a person may be under duress or pressure

  • What the national laws are on mandatory reporting for all relevant contexts [MC 2.9]

  • What the national laws and international standards are for informed consent and informed assent for persons under 18 years old in all relevant contexts [MC 2.5] (see also Understanding Gender, Diversity and Context)

  • When ‘supported decision-making’ should be used [MC 2.4](see also Working with Persons of Diverse Gender, Age and Abilities)

  • No knowledge or recognition of the impact of power differentials which can influence decision-making

  • Considering informed consent as a blanket consent for all things that follow and all sharing, without needing specific consent

  • Thinking or stating that consent can be implied

  • Not knowing indicators affecting capacity

  • Taking consent from a person under 18 years old, without knowledge of national law or checking understanding/developmental stage/choice of words or without sufficient expertise or experience

  • Not knowing the difference between informed consent and informed assent in under 18 year olds

  • Inability to answer survivor’s questions or discuss concerns about informed consent/work


DEMONSTRATED SKILLS: can demonstrate how to…


Expected for all roles

Specific to programming (designing and delivering SCRSV programming)

Specific to survivor interaction roles (direct interaction with survivor to gather information)

Examples of behaviour which indicate a need for further development


  • Respects an individual survivor’s choices, and uphold a survivor’s right to privacy, control and autonomy over their personal history, identity and image

  • Take steps to reduce or mitigate the influence of power imbalances on survivor’s voluntary choices

  • Creates a safe process to obtain informed consent (with all the necessary elements)

  • Designs and manages implementation of programme with continuing survivor choice and informed consent as fundamental basis for survivor interaction and participation

  • Designs and resources activities to ensure sufficient mitigating measures to maximise voluntariness, including time to consider

  • Incorporates and resources universal design and reasonable measures to provide for recognition and adaptation for capacity issues such as informed assent and supported decision-making [MC 2.4]

  • Designs and delivers flexible methodology to meet survivor choices and needs

  • Designs and resources programming which can adapt to survivors saying no or later withdrawing consent, with a planned course of action and clarity on any limitations on withdrawal [MC 2.10]

  • Empowers survivors through facilitating options and choices about if, when, where, how

  • Facilitates and supports survivor decision-making processes, including for persons under 18 years old or persons with diverse cognitive abilities/cognitive challenges

  • Explains survivors’ rights including their right not to answer questions and to end the interaction whenever they wish

  • Recognises in practice indicators that capacity may be in question, including age, development, intellectual disabilities, communication challenges, literacy and education levels, which could impact how consent is obtained and recorded

  • Recognises in practice indicators that someone may be under duress or pressure to agree

  • Implements mitigation measures which reduce pressure on survivor, power differentials [MC 2.6]

  • Creates a safe space in which survivors feel able to ask questions and make choices including saying no to some or all of the options

  • Discusses risks, limitations and realistic expectations honestly with survivors as part of the informed consent process

  • Delivers a safe fully informed consent process as an interactive two-way conversation which checks the survivor’s understanding throughout

  • Placing own needs and objectives ahead of survivors’ wishes

  • No informed consent process or plan designed or prepared for.

  • Persuading, convincing or cajoling a survivor to share information.

  • Incentivising or commercialising those around survivors or otherwise put pressure on survivors to share information (e.g. paying fixers or leaders to find survivors for you)

  • Bartering food, money or basic needs in exchange for information

  • Taking information and using it for a different purpose that agreed by the survivor. e.g. using photos/images of survivor or their home, or using their real name or location, without their express informed consent

  • Understanding and delivering informed consent as a box ticking exercise, with one-sided provision of information, with closed questions seeking affirmation

  • Rushing through the informed consent process

  • Leaving a survivor confused or unsure who you are, what your objective is and what will happen to their information

  • Making false or misleading statements to survivors and others, including providing unrealistic information about outcomes or benefits (e.g. it will prevent other crimes) [MC 2.7]

  • Making promises that can’t be kept [MC 2.8, 3.6]

  • Approaching survivors without warning/out of the blue/arriving at their doors asking for information [MC 2.1]

  • Use of technical terms or jargon

  • Providing insufficient or unclear information such that a survivor does not know who has their information and what it will be used for

  • Not checking effective capacity or communication, e.g. using interpreters with only 60% common language/vocabulary, no consideration of the age of person or understanding of concepts

  • Advising survivors what they should do or making decisions for them, rather than providing them with information to make own decision

  • Not providing the survivor with follow-up or contact information in case they change their mind or wish to withdraw or modify consent [MC 5.9]

  • Getting survivors to sign something they cannot or have not read

  • Not asking a survivor for their consent because you believe it is implied by them talking to you or giving you information

  • Subjecting a survivor to forensic examination without consent

  • Reporting the survivor’s information without their consent (mandatory reporting)


Attitude and Approach


Associated Values

Examples of attitudes or approaches which indicate need for further development


Core Values:Commitment and Responsibility; Humanity, Dignity and Empathy 

Other Values: Integrity, Honesty, Transparency

Approaches:

  • Belief in the autonomy, agency, centrality and empowerment of SCRSV survivors

  • Belief that the survivor is best placed to know what they need and want, and what their circumstances are

  • Commitment to create environment in which survivors can say no [MC 2.2]

  • Commitment to provide honest, realistic information [MC 2.8], including honesty and transparency about limitations [MC 2.9]

  • Prioritising survivor wishes and needs, including acute medical and psychological support, ahead of own objectives [MC 1.4]

  • Using powers, uniform or status to obtain survivor information without consent or exploiting the power imbalance, in order to obtain information [MC 2.6]

  • Pressurising a survivor or emotionally manipulating them (telling them it is their patriotic duty, or that they owe it to other survivors or current victims)

  • Putting pressure on someone to interview a survivor or on the survivor themselves when they are not ready

  • Infantilising the survivor and believing they are incapable of making ‘good’ decisions and choices

  • Not respecting withdrawal of consent [MC 2.10]


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